De'Longhi Alu Oil Filled Aluminium Electric Radiator 700W Anthracite

How long is the warranty on this heater?

2 years on the electrical components 5 years on the paintwork. Please note every part on the Delonghi Alu can either be repaired or replaced, its is not a throw away oil filled heater!

What spare parts are available for the Delonghi Alu?

Thermostats, end panles, elements, remote controls, wall brackets

What size radiator do i need to heat my room space?

See "Technical" page for what size radiator you may need to heat your room

Is the Alu suitable for use in rented accommodation?

Yes the Alu is ideal mainly because it has a "Keypad lock" function so after choosing the desired room settings, Day, Night, 24/7 etc, simply lock the heater so it cant be tampered with! The Alu also has a safe surface working temperature setting, plus open window sensor, that would shut the radiator down if any windows or doors were left open!

How easy Is the Alu to install?

Very easy the Alu is plug & play, supplied with 3 x metal wall fixings, can be "hard wired" or fitted with UK, EU plugs!

What side is the power cable fitted?

When the heater is fitted to the wall the power cable would be on the bottom right hand corner as you look at it! Please note this heater is "double insulated" so it does not require earth wire connection.

Can you fit a UK plug on the Delonghi Alu?

Yes you can fit a UK plug, please note the black wire on the Delonghi Alu should not be used, the Alu does not need an earth wire due to it being double insulated. Alternatively you can hard wire the Delonghi Alu to a fixed fused spur, please see https://www.cnmonline.co.uk/matt-black-13a-dp-switched-fused-spur-with-flex-outlet.html

Why is there no earth wire on the De'longhi Alu?

The Alu is "Double" insulated in the same way as Kettles, Irons, Washing Machines, Toasters, Microwaves, Electric Heaters, Fridges, Freezers and Tumble Dryers. These products will have no earth circuit and no earth wire in the plug. Class 2 products are commonly known as 'double insulated' look for the double square symbol or insulation class ii. The Alu heaters don't need an Earth wire even if a UK plug is the preferred option.

Will the front of the panel get too hot to touch?

The front panel will get very hot, however, the Alu is equipped with a child safety setting that reduces the surface temperature.

Does the Alu come with remote controls?

The new Delonghi Alu range all have remotes. The older range of Alu do not have a remote control.

Can oil filled radiators be stored flat?

Yes Delonghi oil filled radiators are a sealed unit so its ok to store them laid down or upside down etc. However they should always be installed upright so the element is always at the bottom!

Is the Alu radiator noisy when switched on?

The Alu is oil filled, however its still very silent in operation.

Do you keep spares for the Alu?

Yes we keep replacement parts for the Alu.

Can the De'longhi Alu be used with the Pilot wire?

The Pilot wire is used to control all heaters from one central point. This automated system is generally used in France where the customer's homes are equipped with one BLACK WIRE dedicated to each wall socket "Fil Pilot". In this way all heaters can be controlled from one central point.

How long is the cable?

The length of the cable is 80cm.

The Alu has multiple settings what are they?

Night Eco Mode

Indicated by a black "Crescent" symbol, this setting controls the Alu from 12pm to 6am in the morning and keeps a comfortable temperature with a reduced energy consumption. Also an ideal setting if you are leaving the home for 2-3 days.

Comfort Mode

Indicated with a "Cogwheel" and corresponds to the temperature desired by the user 24/7.

Antifreeze Mode

Indicated with the "Frost" symbol, on the setting the Alu will automatically keep the room temperature above 7C, ideal setting if you are away for longer periods or on holiday.

Chrono Mode

This setting is indicated by a "Clock" symbol this setting allows the user to set different temperatures on the Comfort and Night Eco modes over a 24 hour period for each day of the week.

Child Safety Setting

To activate the "child safety" function simply press the + key and the - keys together and the child safety symbol will be indicated. This means the radiator will start to cool down to a safer surface temperature, please note this could take up to 2 hours to cool down. When the child safety function is activated this will override all other settings including Night Eco, Comfort, Antifreeze, Chrono and Pilot wire control.

Open Window function

If the radiator detects an open window - or "rapid drop in room temperature" the radiator stops heating automatically until the window is closed!

2 Hour function

The overdrive 2 hour can be used to heat the room very quickly. When activated the temperature set point disappears from the LCD. The heater heats the room to the maximum for a 2 hour period.

Keypad Lock

It is possible to lock the radiator to avoid accidental modifications. To activate this option press the "Mode Key" and + key buttons together and hold them both down until the "Key" icon appears on the display.